Refund and Return Policy

15 Days Return Period

We strive to ensure your satisfaction with every purchase made at The Diet Hub. Therefore, we offer a convenient return policy to make your shopping experience as seamless as possible.

Eligibility Criteria for Returns

  • Timeframe: You may request a return within 15 days from the date of delivery.
  • Condition: The item must be unused, in its original condition, and packaging.
  • Proof of Purchase: Kindly provide the receipt or proof of purchase.

Non-Returnable Items

Certain items are ineligible for return, including:

  • Perishable goods, particularly food items.
  • Personal care items for hygiene reasons.

Refund Process

Upon receipt and inspection of the returned item, we will notify you about the status of your refund. If approved, we will initiate a refund to your original payment method. The refund timeline depends on your payment provider.

Return Shipping

Customers are responsible for return shipping costs, unless the return is due to an error on our part or if the item received is defective or damaged.

Contact Us

Should you have any inquiries regarding our return policy, feel free to reach out to our customer support team at [email protected]